Picture Keeper Support

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Activity overview

Latest activity by Picture Keeper Support
  • Picture Keeper Support created an article,

    *Getting Started with a Google Pixel

    Picture Keeper is the easiest way to protect the photos you take on the go. Simply plug the Picture Keeper into your mobile phone or tablet, start the Picture Keeper Connect app, and watch Picture...

  • Picture Keeper Support created an article,

    *Getting Started on an Android Phone with a micro USB Connection

    Picture Keeper for Android is the easiest way to protect the photos you take on the go. Simply plug the Picture Keeper into your mobile phone or tablet, start the Picture Keeper Connect app, and w...

  • Picture Keeper Support created an article,

    *How to View Photos Saved to Your Picture Keeper on a Mac Computer

    Did you complete a Picture Keeper backup, but are having trouble viewing your pictures? Or, are you only able to view as a slideshow? Learn how to View Photos Saved to Your Picture Keeper on a Mac...

  • Picture Keeper Support created an article,

    *How to disconnect your Facebook account

    To delete your Facebook login information from your computer: Launch Picture Keeper software. Find the “Disconnect from Facebook” button in “Start Backup” screen, click the button will logout your...

  • Picture Keeper Support created an article,

    *How to Safely Eject Your Picture Keeper From Your Android Phone

    Some Android phones require you to “unmount” your Picture Keeper drive before removing it from your phone. Follow the steps below for an easy way to unmount your Picture Keeper Connect from your A...

  • Picture Keeper Support created an article,

    *There’s a Problem with My Drive - Windows Popup

      If you see this popup, DO NOT scan your drive. Scanning your drive could negatively affect your backups.   If you're trying to use your Picture Keeper with a Windows computer, and get the popup ...

  • Picture Keeper Support created an article,

    *Getting Started Videos

    First install and backup on Android Phone with USB type C   First install and backup on Android Phone with micro USB (older phones)   First install and backup on Google Pixel  

  • Picture Keeper Support created an article,

    *Getting started with Picture Keeper Pro SSD for Chromebook

    Download the Picture Keeper Pro SSD app from the Google Play Store. Open the Picture Keeper Pro SSD app on your Chromebook. Next plug in the Picture Keeper Pro SSD Drive. Granting Chromebook...

  • Picture Keeper Support created an article,

    How to Disconnect Your Google Photos Account

    As you may already know, you can connect your Google Photos account to your Picture Keeper within the app on Android, Mac, and Windows devices. This allows you to include these photos in your Pictu...

  • Picture Keeper Support created an article,

    *Sign in with AOL using app password

      Picture Keeper needs you to create an app password in your AOL account in order to search and backup your e-mail attachments from AOL. You will need to use this specific password to sign in to yo...