Picture Keeper Support
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Activity overview
Latest activity by Picture Keeper Support-
Picture Keeper Support created an article,
Getting Started with a Google Pixel
Picture Keeper is the easiest way to protect the photos you take on the go. Simply plug the Picture Keeper into your mobile phone or tablet, start the Picture Keeper Connect app, and watch Picture...
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Picture Keeper Support created an article,
Getting Started on an Android Phone with a micro USB Connection
Picture Keeper for Android is the easiest way to protect the photos you take on the go. Simply plug the Picture Keeper into your mobile phone or tablet, start the Picture Keeper Connect app, and w...
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Picture Keeper Support created an article,
How to View Photos Saved to Your Picture Keeper on a Mac Computer
Did you complete a Picture Keeper backup, but are having trouble viewing your pictures? Or, are you only able to view as a slideshow? Learn how to View Photos Saved to Your Picture Keeper on a Mac...
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Picture Keeper Support created an article,
How to disconnect your Facebook account
To delete your Facebook login information from your computer: Launch Picture Keeper software. Find the “Disconnect from Facebook” button in “Start Backup” screen, click the button will logout your...
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Picture Keeper Support created an article,
How to safely eject your Picture Keeper from your Android Phone
Some Android phones require you to “unmount” your Picture Keeper drive before removing it from your phone. Follow the steps below for an easy way to unmount your Picture Keeper Connect from your A...
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Picture Keeper Support created an article,
There’s a Problem with My Drive - Windows Popup
If you see this popup, DO NOT scan your drive. Scanning your drive could negatively affect your backups. If you're trying to use your Picture Keeper with a Windows computer, and get the popup ...
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Picture Keeper Support created an article,
Getting Started Videos
First install and backup on Android Phone with USB type C First install and backup on Android Phone with micro USB (older phones) First install and backup on Google Pixel
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Picture Keeper Support created an article,
Getting started with Picture Keeper Pro SSD for Chromebook
Download the Picture Keeper Pro SSD app from the Google Play Store. Open the Picture Keeper Pro SSD app on your Chromebook. Next plug in the Picture Keeper Pro SSD Drive. Granting Chromebook...
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Picture Keeper Support created an article,
How do I remove Picture Keeper's access to my Google Account?
Please note: Only your Picture Keeper drive and your computer are able to access your Google account. Picture Keeper does not have access to any of your personal information. When you backup photo...
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Picture Keeper Support created an article,
Why am I seeing an “Attention! Update Needed” Alert?
When you begin to “Start Backup” and are greeted with the “Attention!” alert, your Picture Keeper is just warning you that it needs to perform a one-time update. Why am I seeing this screen? Occa...